Facility Portal

Empower medical facilities with direct access to transportation booking and management tools designed to streamline workflows and ensure patients arrive on time.

TripFlow facility portal interface showing appointment scheduling

Connecting Healthcare and Transportation

TripFlow's facility portal bridges the gap between healthcare facilities and NEMT providers, creating a seamless connection that improves efficiency, reduces no-shows, and enhances the patient experience from appointment scheduling to arrival.

Facility Challenges

Medical facilities often struggle with coordinating patient transportation, leading to high no-show rates, scheduling inefficiencies, and administrative burden on staff who must call multiple transportation providers.

TripFlow Solution

Our dedicated portal gives medical facilities direct access to transportation booking and management, with automated workflows integrated into existing scheduling systems to ensure smooth coordination.

Key Facility Portal Features

Direct Booking System

Medical staff can book transportation directly within their workflow, with immediate confirmation and visibility into availability. The system supports both individual and batch bookings for multiple patients.

EHR Integration

Our portal integrates with popular Electronic Health Record systems through APIs and standard protocols like HL7 and FHIR, allowing transportation coordination to become part of the existing appointment workflow.

Bulk Import

Facilities can upload transportation needs in bulk using CSV templates or direct database connections, making it easy to manage recurring appointments or schedule multiple patients for specific events or programs.

Real-time Trip Monitoring

Medical staff can track incoming patients in real-time, with accurate ETAs and status updates, allowing them to prepare for arrivals, manage waiting rooms efficiently, and adjust schedules as needed.

Transportation Analytics

Gain insights into transportation patterns, no-show rates, and costs with detailed analytics and reporting tools designed specifically for healthcare facilities. Identify trends to improve scheduling efficiency.

Integration Partners

TripFlow's facility portal integrates with leading healthcare systems:

EHR Systems

Epic, Cerner, Allscripts, Meditech

Practice Management

athenahealth, eClinicalWorks, NextGen

Scheduling Systems

ZocDoc, Acuity, Solutionreach

Custom APIs

Secure REST APIs for custom integrations

Business Outcomes

75%

Reduction in transportation scheduling time

32%

Fewer missed medical appointments

65%

Less staff time spent on transportation coordination

Ready to Streamline Facility Transportation?

See how TripFlow's facility portal can transform your healthcare transportation coordination, reduce no-shows, and free up staff time for more important tasks.

Ready to Transform Your NEMT Operations?

Schedule a personalized demo and see how TripFlow can help you reduce costs, improve passenger satisfaction, and grow your business.